Terms and conditions
Copyright in the documents provided on this site (including, without limitation, the trade marks of IBEN & Holt AS.)
You are allowed to use the material only for personal, non-commercial purposes. By this means you may download, print and store copies of the material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You are not allowed to charge anyone for use of the material. You may not publish, duplicate or distribute the material to others without the consent from IBEN & Holt AS.
Information concerning the exercise of the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the date on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use a withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Insert your name, geographical address and, where available, your telephone number, fax number and e-mail address.
You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website ibenofficial.com. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or Iben & Holt AS, Fornebuveien 40, 1366 Lysaker, Oslo, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.