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TERMS AND CONDITIONS

General

The following terms and conditions apply to all use and orders placed on iben website ibenofficial.com. Iben reserves the right to revise the terms and conditions at any time. Users are responsible for keeping themselves updated with any changes. By using the website and/or placing an order on the website, you confirm that you have read and accepted them Terms and Conditions and the Privacy Policy.

Placing an order

Please make sure that you have read and understood the Terms and Conditions before placing an order. Products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation by email. If your selected product(s) may be lost from the shopping bag, you will be required to re-enter your selected product(s). Iben does not reserve items for future purchase.

ACCOUNT

All orders placed on iben website ibenofficial.com are stored in our customer system. The information being saved is the customers shipping and billing address and order history. You can choose your own password when creating an account. Here you can view your own profile which contains order history and information such as customer shipping and billing address. All profiles can be deleted by contacting iben@ibenofficial.com

Order confirmation

Shortly after placing your order you will receive an order confirmation by e-mail including your order number, details of the product(s) you have ordered and delivery details. Please note the confirmation e-mail is an acknowledgment that we have received your order. If you fail to receive an order confirmation 24h after placing an order, please contact iben@ibenofficial.com

PRICING

Prices are shown in EUR and NOK. Prices do not include service, payment and delivery charges. If the package is not picked up by the customer and it incurred costs because of this, the customer is liable for the additional cost and will be charged all costs and expenses associated with the return shipment. This includes shipping costs, taxes, fees for pre-payments, return costs, or any other added charges. Iben reserves the right to change prices of the products. The prices of the products will, during the time of placing an order, be valid throughout the process. We, however, take reservations for typing errors. The prices may vary between Iben in store and online.

PAYMENT

We accept VISA, Klarna, MasterCard, VIPPS and American Express. Payment method may vary for different countries.

PRIVATE POLICY

All your personal information is handled under strict confidence. Iben will never give away any of your personal information to 3rd parties. All information is encrypted for safety.

COPYRIGHT AND TRADEMARK

Copyright in the documents provided on this site (including, without limitation, the trade marks of Iben & Holt AS.) You are allowed to use the material only for personal, non-commercial purposes. By this means you may download, print and store copies of the material for your own personal, non-commercial use, provided this copyright permission notice is included in all such copies. You are not allowed to charge anyone for use of the material. You may not publish, duplicate or distribute the material to others without the consent from IBEN & Holt AS.

GOVERNING LAW

The terms of use are complied an accordance with Norwegian law and the Norwegian courts will have exclusive jurisdiction.